Your first paid commission usually comes from someone who already asked you for custom work informally — a DM, a comment, or a repeat viewer. List that same request as a priced offer with a clear deliverable and turnaround, require payment before you start, and point the next person who asks straight to that link. Custom Work lets you offer clearly scoped commissions and services: you set the price, the scope and the delivery time, and followers submit a brief and pay before you start.
See Brillay's pricing for the full breakdown
Marketplace discovery is one route to a first commission, but it is the slowest one to control, because it depends on a ranking algorithm and a buyer you have never met. The faster route is putting a price on something people already ask you for free. The gap between "I get requests like this all the time" and "I got paid for one" is usually a missing link, not a missing audience — a checkout the next asker can actually use.
What exactly counts as a "commission"?
A commission is a bounded, priced deliverable that a buyer requests and a creator produces to a brief — a custom illustration, an edited clip, a written critique, a mixed track. Three fixed elements define it: a fixed scope, a fixed price, and a fixed delivery time. Those three separate a commission from open-ended collaboration or an ongoing retainer.
The practical test is whether a stranger reading your listing could tell you what they would receive and when. "Custom art, DM me" fails that test. "One waist-up character illustration, flat colors, delivered once as a 3000px PNG within 3 days, $45" passes it. A commission also differs from a paid text answer: if a file, image, audio clip, or video has to move in either direction, the offer is a commission, not a question-and-answer. Both are individual paid requests and one-time support, with nothing to publish on a schedule and no subscription for either side to maintain.
Where does your first paid commission actually come from?
First commissions most often come from someone who already engages with a creator's free content — a DM sender, a repeat commenter, a returning viewer — rather than from a stranger browsing a marketplace. No public dataset measures that split for creator commissions specifically, so treat it as practical guidance rather than a statistic, and price the request your existing audience already sends you.
The nearest hard evidence for the value of an already-engaged audience comes from marketplace disclosures. Etsy reported in its 2025 annual report that habitual buyers comprised approximately 7% of active buyers and represented about 40% of its 2025 gross merchandise sales (Etsy, Inc., Form 10-K for fiscal year 2025, filed with the U.S. Securities and Exchange Commission). Etsy's own filing therefore shows a small group of repeat buyers driving a disproportionate share of marketplace revenue, which is the structural argument for pricing the request your existing followers already send you.
Solo, deliverable-based creative work is also common enough to be its own tracked government category. The U.S. Census Bureau's Nonemployer Statistics counted 1,043,306 individual proprietorships in the "Independent Artists, Writers and Performers" industry in 2023 (U.S. Census Bureau, Nonemployer Statistics Show Continued Growth in "Gig Economy" Activities). Sole proprietorships accounted for approximately 86.4% of all US nonemployer businesses, according to the U.S. Census Bureau's Nonemployer Statistics analysis (U.S. Census Bureau).
NES is the most comprehensive public source of data on the gig economy, which is a subset of the nonemployer universe and primarily consists of individual (sole) proprietorships. — U.S. Census Bureau, Nonemployer Statistics Show Continued Growth in "Gig Economy" Activities
Federal labor data points the same direction. The U.S. Bureau of Labor Statistics found that 11.9 million people were independent contractors on their sole or main job in July 2023, representing 7.4 percent of total employment.
In July 2023, 11.9 million people were independent contractors on their sole or main job, representing 7.4 percent of total employment. — U.S. Bureau of Labor Statistics, Contingent and Alternative Employment Arrangements — 2023
How do you set up a first commission on any platform?
Setting up a first commission requires no specific platform: name one bounded deliverable, publish a fixed price and delivery time, collect payment before work starts, and send every informal request to that one link. An invoice, a generic payment link, a storefront listing, or a creator page each satisfy those four requirements, and the choice between them is only about setup effort.
Run the same platform-neutral checklist whatever tool you use:
- Pick one request. Choose the single custom request you already receive most often, not the most impressive thing you can make.
- Write the scope in three lines. What the follower sends you, what you deliver, and what is not included.
- Set one price and one delivery time. A single number and a single delivery time, both stated publicly.
- Put payment before the work. Issue a payment link or an invoice marked due on acceptance, and start only once it clears.
- Answer with the link. Stop negotiating the request in DMs; reply with the priced listing instead.
An example invoice or payment-link workflow looks like this end to end: the follower asks in a DM, you reply with a one-paragraph scope and a payment link or an invoice for the fixed price, they pay, you send a short intake question or brief form to collect references, you deliver the file by the stated date, and you close the conversation with the same link for next time. Nothing in that sequence requires a marketplace profile, a portfolio site, or approval. A portfolio or website shows what you made before; on Brillay, you can publish a priced listing for what you will make next, then create it when the first commission arrives.
Get the written scope down before money moves, because the legal default in some jurisdictions is that you get paid long after delivery rather than before it. New York City's Department of Consumer and Worker Protection states that freelance contracts worth $800 or more must be in writing, and that where a contract names no payment date the hiring party must pay within 30 days after the work is complete (NYC Department of Consumer and Worker Protection, Freelance Worker Rights). That $800 written-contract rule is specific to New York City and New York State law and does not apply nationwide, but the underlying lesson — write the scope, name the payment date — travels anywhere.
Freelance work at this scale is mainstream rather than niche. Upwork's Freelance Forward study found that 64 million Americans performed freelance work in the past year, representing 38% of the U.S. workforce. The tooling question is only about how much you have to build before you can charge.
| Route to a first commission | What you have to build first | Payment timing | Best when |
|---|---|---|---|
| DM plus manual invoice | Nothing, but you rewrite scope and terms every time | Whenever the invoice is paid, often after delivery | You get one request a month and want zero setup |
| Generic payment link | A price, but no intake form or scope field | Upfront, though the brief arrives separately | You already know the exact deliverable and follower |
| Freelance marketplace | A profile, and approval or ranking before buyers see you | Upfront, held in escrow until delivery | You want the platform to source strangers for you |
| Own site plus checkout | A site, a product page, and a delivery process | Upfront if configured that way | You already have a website and want full control |
| Creator page (Brillay) | One priced offer with scope, price, and delivery time fields | Upfront, before the request reaches your inbox | You already have an audience asking for custom work |
On Brillay, the request and the payment happen on the page, as a guest. On Brillay, a commission works as a custom request: followers can attach files, and you write down the scope, price, and delivery time before they pay. Custom Work is a different offer from Paid Questions, which let a follower pay your set price to ask you one private question, and you send back one written reply, privately. With a Brillay custom request, followers pay before you start, their brief and attachments appear in your inbox, and you deliver within the window you set — no live call, no scheduling (Brillay, How Brillay Works).
How do you turn a free request into a paid one?
You turn a free request into a paid one by naming it as a specific, priced offer instead of answering it as a favor, then replying to the next similar message with a link instead of your time. The reply still answers the person — it just points at a checkout rather than quietly starting unpaid work.
Every price in the commission table below is an illustrative internal example built from common starter offers. The prices are not market-rate advice, not a market survey, not a guarantee, and not a Brillay earnings claim. The U.S. Bureau of Labor Statistics reported a median hourly wage of $26.68 for fine artists, including painters, sculptors, and illustrators, in its May 2025 national estimates (U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, Table 1). That BLS figure is a broad US proxy for one occupation only: it does not cover clip editing, audio mixing, written critiques, templates, presets, or most niche custom work, and it reflects employed fine artists rather than self-set commission prices. Used purely as an arithmetic anchor, a starter deliverable taking one to three focused hours lands near $27 to $80 before fees, and the illustrative table below sits in that band. Your own audience, niche, region, and demand should move those numbers, and no result is promised.
| Free request you already get | Paid commission version | Illustrative price anchor | Delivery time |
|---|---|---|---|
| "Can you draw/design me one?" | One defined custom piece, delivered once | $25-$75 | 2-3 days |
| "Can you edit my clip or mix my track?" | One edited clip or mix, delivered as a file | $20-$60 | 24-48h |
| "Can you look at my draft/setup/build?" | Written notes plus a short voice walkthrough | $15-$40 | 24h |
| "Can you make me a custom [asset/preset/template]?" | One custom file, scoped to your niche | $20-$80 | 48-96h |
| "Can you help me with [specific task]?" | One bounded deliverable, written up before payment | Varies by scope | Up to 120h |
The next time a follower sends one of those free requests as a DM or comment, reply with the scoped, priced version and your link instead of quietly starting the work.
What should you charge for your first commission?
Charge a number you would be comfortable delivering against ten times in a row, not the highest number you can imagine someone paying. A first commission's price mainly needs to cover the hours and materials involved and feel repeatable, because the goal is a second and third order rather than maximizing the first one.
Public wage data gives a floor to reason from rather than a ceiling. The U.S. Bureau of Labor Statistics reported a median annual wage of $55,290 for craft and fine artists in May 2025. Dividing a comparable annual figure by your working hours produces an hourly number, and multiplying that hourly number by an honest estimate of the hours a deliverable takes produces a defensible starting price. Treat that arithmetic as a sanity check on a self-set price, not as a market rate for creator commissions, which no government dataset currently tracks.
Picking that number in more depth is covered in how to price your first paid offer. For a first commission, a narrower, cheaper, well-defined deliverable is easier to sell and easier to deliver on time than a broad, expensive one.
Should a follower pay before you start the work?
Yes — structure the commission so payment lands before you start, not after you deliver. Upfront payment removes "I'll pay you when it's done" risk entirely, keeps the transaction as simple as a normal online checkout, and matches how bounded creative work is already sold on storefronts and freelance marketplaces.
A long or confusing path between "I'm interested" and "I paid" is a documented reason people abandon a purchase. Baymard Institute's checkout research found that 17% of US online shoppers have abandoned an order specifically because of a "too long / complicated checkout process" (Baymard Institute, Cart Abandonment Rate Statistics). A multi-message DM negotiation before a follower can pay adds exactly that kind of friction, and a single priced link removes it.
Card processing is a separate cost from any platform fee, so quote both to yourself before setting a price. Stripe's published standard US rate for online card payments is 2.9% + 30¢ per successful transaction (Stripe, Pricing). The upfront-payment mechanics — and how to word the ask so it doesn't feel demanding — are covered in getting paid upfront for custom follower requests.
How do you scope a commission so it doesn't become free work?
Scope a custom request before the follower pays by stating exactly what is included, what is excluded, and what the single delivery contains. An unscoped "I'll make you something" invites requests that grow after payment, while a scoped listing gives creator and follower the same expectation from the first message.
At minimum, define:
- Input: What the follower needs to submit — a reference, a brief, a file, or a specific question.
- Deliverable: The exact output format, such as one image, one edited file, or one written response.
- Changes: Each custom request covers the single deliverable in its written scope; if the follower wants a different deliverable, price it as a new order.
- Delivery time: A specific window you can reliably hit; on Brillay that window is creator-set within a 5-day cap.
- Exclusions: What a follower would need to pay more for, stated plainly.
Writing those five fields down is also the closest thing to a contract most first commissions will have. The NYC Department of Consumer and Worker Protection notes that a covered freelance contract must state the services, the rate and method of compensation, and the payment date.
Do you need a portfolio or a website before taking commissions?
No portfolio and no website are required to take a first commission: a written scope, a fixed price, and a way to accept payment are the only hard requirements. Payment links, invoices, and creator pages issue a checkout without reviewing prior work, though juried marketplaces, agencies, and some client platforms do gate access on samples or approval.
What sells a first commission is a specific priced listing plus a place to send the person already asking, not a polished portfolio site. Marketplace-style platforms can also add their own per-sale cut on a buyer you sourced yourself: Etsy states that sellers pay a 6.5% transaction fee on the displayed price of each listing plus a $0.20 listing fee (Etsy, Fees & Payments Policy). On Brillay, the Custom Work setup states what the follower gets, what you need from them and what is not included; you set the price and delivery time. A comparison of platforms for selling custom work breaks down how marketplace and own-audience models differ on fees and on where the buyer comes from, and taking commissions without a website covers the minimum setup — link, price, intake, delivery — needed to charge without one.
What if your first commission doesn't go as planned?
If a commission turns out to be outside what you can deliver, or the follower's expectations do not match what you listed, decline the request and refund it rather than shipping something rushed or off-brief. One declined-and-refunded first commission is a much smaller problem than one delivered late or delivered wrong.
Followers pay upfront; you can decline a request. On an invoice or payment-link workflow, the equivalent move is refunding the payment in your processor's dashboard before starting work. Declining one bad-fit commission protects the quality of the commissions you do complete, which matters more for the next order than pushing a mismatched request through.
Frequently asked questions
Five questions come up most often about a first commission: whether a portfolio is required, whether payment should come first, how a commission differs from a paid text question, what fees apply when a follower pays, and how long delivery can take. Short answers follow, each pointing to the page that documents the underlying policy.
Do I need a portfolio or prior sales before taking my first commission?
No. A written scope and a set price and delivery time are the details you need to enable a custom request on Brillay. If you have no website to show examples on, see taking commissions without a website for a minimal setup.
Should I require payment before I start a commission?
Yes. Structuring the offer so the follower pays before you begin removes "pay me after I deliver" risk, and it also removes checkout friction of the kind Baymard Institute links to 17% of US online shoppers abandoning an order over a too-long or complicated checkout. Getting paid upfront for custom follower requests covers how to word that without it feeling demanding.
What's the difference between a commission and a Paid Question?
A Paid Question buys one private question and gets one written reply back. A commission on Brillay is a custom request: it supports files, images, audio, or video in the deliverable and lets the follower attach material to the request. Use a custom request whenever the request involves a file.
What does Brillay charge when a follower pays for a commission?
No monthly fee, you only pay a small platform fee when you get paid. 8% platform fee when a follower pays for work, 5% platform fee on tips and goals. Card processing is separate. It goes to Stripe, whose published standard US online card rate is 2.9% + 30¢ per successful transaction.
How long can I take to deliver a commission?
You set the delivery time when you create the custom request, up to a cap of five days. Pick a window you can reliably hit rather than the fastest one you can imagine, because a missed delivery time costs more trust than a longer window stated upfront.
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