How to Set Your Price and Reply Window on Brillay

To set your price and reply window on Brillay, price the judgment and time required for one written answer, then choose the shortest window you can meet consistently. Paid Questions let a follower pay upfront to ask one private question, and you send one written reply on your own time — no live call or scheduling.

You set the price and delivery time. Followers pay upfront as guests; no follower account needed. It is one time, no membership. This works for the focused requests people already send you: “Can you explain this?”, “Which option would you choose?”, or “Can I get your opinion?”

Where do I change both settings?

Open the Paid Questions editor in your Brillay dashboard, enter the amount charged for each question, and select a reply time from 1–24 hours or 1–5 days. Save the offer, then review the public card so its title and description set expectations that match the price and window.

The public offer shows the price per question and says when you will reply. Followers submit a private written question, provide an email address and name or social handle, and receive a secure private thread link by email.

You reply in writing on your own time within the window you set. See the complete Paid Questions setup and follower flow.

What happens after a follower pays?

The follower receives a secure private thread link by email. You review the submitted question and send one written reply before the creator-set deadline. Delivery completes the request.

The checkout page shows the listed amount, creator, request, reply window, and receipt email. This makes the deadline part of the purchase decision rather than a private estimate held by the creator.

Because the request and payment happen together on your page, the follower knows the price before writing the question, and you know the scope before accepting the work.

How should I price one written reply?

Estimate the total minutes required to read, think, verify, and write; assign a target value to that time; then add a premium for specialized judgment or urgency. The follower is purchasing one bounded answer, not merely your typing time. A narrower question can therefore cost less than an answer requiring research or expert interpretation.

Use this working formula:

Price = preparation time + writing time + expertise value + urgency cost

For example, suppose a typical reply takes 20 minutes and you value that working time at an illustrative $60 per hour. The time component is $20. You might publish $20 for a routine answer or choose a higher amount when questions require deeper analysis. These figures are illustrative, not Brillay-set prices or earnings guarantees. You set the price.

For bookkeeping, keep the transaction record and the provider documentation linked from Stripe.

No monthly fee, you only pay a small platform fee when you get paid. 8% platform fee when a follower pays for work, 5% platform fee on tips and goals. Card processing is separate.

Which reply window should I choose?

Choose the shortest reply window you can reliably honor during a normal week, including busy days. A 24-hour window suits creators who check requests daily; 2–3 days provides more flexibility; 5 days fits answers that need research or must share time with client work. Reliability matters more than advertising maximum speed.

Match the window to the actual task:

You set the price for each of these. Your audience, expertise, demand, currency, and question scope determine it.

A short window is a promise, not a promotional badge. Keep enough margin for sleep, travel, production deadlines, and time-zone differences. Brillay displays dates in the viewer’s local time, while the underlying deadline follows the reply window selected for the order.

Should faster replies cost more money?

Faster replies can justify a higher price when speed creates extra work or forces you to reorder existing commitments. Urgency should not be priced automatically, however. If a question is equally easy to answer tomorrow or three days from now, one standard offer may be clearer than multiple urgency tiers.

A simple approach is to publish one price and one dependable window first. Track how long answers actually take for several orders. Raise the price, lengthen the window, or narrow the description if the commitment regularly disrupts other work.

How do I match price to scope?

Write the scope before setting the price: identify what one question may cover, what kind of answer the follower receives, and how much context is reasonable. A precise promise makes the workload predictable. “One question about improving a video hook” is easier to price than “Ask me anything about growing online.”

Useful card descriptions include:

• “Ask one question about your short-form video hook.”
• “Send one question about choosing between two camera setups.”
• “Ask for one written critique of a pasted caption.”
• “Send one focused question about my creative workflow.”

Scope should also determine the offer type. Use Custom Work when a follower needs one defined deliverable, can attach files, and receives a note plus files or links once. Custom Work allows up to 5 supporter attachments of 50 MB each and a creator-set delivery time of up to 5 days.

Clear scope, a visible deadline, and a written delivery record also document what was purchased. Visa says disputes are reversals of all or part of a transaction’s value and advises that, when an acquirer contacts a merchant, the “best path to resolution is a swift response”. Visa also describes chargebacks as the result of a “complex payment dispute process”; its merchant response guidance emphasizes timely records and action.

“Should your acquirer contact you about a dispute, your best path to resolution is a swift response.” — Visa, Dispute Resolutions

“Chargebacks are often the outcome of a complex payment dispute process.” — Visa Acceptance Solutions

When should I raise or lower pricing?

Raise the price when accepted questions repeatedly take longer than planned, require more specialized judgment, or arrive faster than you can answer comfortably. Lower it when you intentionally narrow the scope or want a lower-commitment entry offer. Change one variable at a time so you can understand what affects workload and demand.

Useful signals include:

• Raise the price: your queue stays full, replies routinely exceed the planned effort, or answering displaces higher-value work.
• Lengthen the window: deadlines feel tight even though the amount is fair.
• Lower the price: the question becomes materially simpler or more templated.
• Narrow the scope: followers interpret the listing more broadly than intended.

Price changes should apply to new requests rather than changing the promise attached to an existing order.

How can I avoid missing deadlines?

Build a small operating routine around the promise: check requests at a fixed time, reserve reply blocks, and choose a window that survives weekends and busy periods. If a 24-hour promise depends on immediate notifications and an empty calendar, publish a 2-day window instead. A sustainable commitment protects both answer quality and follower expectations.

Try this checklist before shortening a window:

1. Time five representative answers from opening the question through sending the reply.
2. Include research, verification, and editing time.
3. Add a buffer for unrelated work and personal commitments.
4. Confirm the price still feels worthwhile at the measured duration.
5. Rewrite the scope if outlier questions consume most of the time.

A longer window can still be professional. A deadline you consistently meet is more credible than a faster one you regularly struggle to honor.

Who can use Paid Questions, and when?

Paid Questions fit creators whose followers want a focused answer that can be delivered in writing:

• Visual artists and image-makers: “Can you critique this composition?” or “Which approach would you choose?”
• Writers, publishers, and media creators: “Can you review this hook?” or “How would you structure this idea?”
• Music and audio creators: “What would improve this arrangement?” or “Which setup fits this recording?”
• Teachers, tutors, and study creators: “Can you explain this concept?” or “Where did my solution go wrong?”
• Career, business, and growth creators: “Which option fits my situation?” or “What should I prioritize next?”
• Technology creators and makers: “Why is this implementation failing?” or “Which tool would you use?”
• Spiritual and reflective practitioners: “Can you interpret this reading?” or “What should I reflect on here?”
• Gaming, streaming, and tabletop creators: “How would you build this character?” or “What would balance this encounter?”

How does Brillay fit with the platforms I already use?

Brillay gives the people already asking you a way to pay. The request and payment happen on your own page, and the paid link can sit beside a platform’s programs and the free content you already publish.

Creators in 41 countries can get paid; followers pay by card from anywhere. For the broader sequence, read how Brillay works.

Frequently asked questions

What is the shortest Brillay reply window?

The shortest available reply window for Paid Questions is 1 hour. Choose it only when you can reliably review and answer incoming questions within that period.

What is the longest reply window?

The longest Paid Questions reply window is 5 days. You can select 1–24 hours or 1–5 days in the offer editor.

Can I change my price later?

Yes. You can update the published price as your scope, expertise, workload, or demand changes. The new setting governs new purchases.

Do followers need a Brillay account?

Followers enter their email and name or social handle at checkout and receive their private thread link by email.

What if a request does not fit?

You can decline the request. Clear card copy reduces mismatched submissions by stating the topic and boundaries before checkout.

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