Getting paid upfront for game coaching means the follower pays in full before the session happens, not after. On Brillay, you list coaching as a priced custom request with a set turnaround; the follower pays to book it, and only then do you send the Discord invite, lobby code, or session time through the private order thread. Custom Work lets you offer clearly scoped commissions and services: you set the price, the scope and the delivery time, and followers submit a brief and pay before you start.
No monthly fee, you only pay a small platform fee when you get paid. 8% platform fee when a follower pays for work, 5% platform fee on tips and goals. Card processing is separate. pricing
Coaching over Discord DMs usually runs on trust: a player messages you, you agree on a time, you play, and only afterward does anyone talk about money. Paying after the session works fine until a client ghosts, disputes the amount, or simply forgets to send the money. Flipping the order — payment first, session second — removes the after-the-fact chase, and it is the same collection model dedicated coaching marketplaces already use.
The audience for paid coaching is not small: the Entertainment Software Association's 2026 Essential Facts report counts 212.3 million Americans — 67% of the US population — playing video games every week (Entertainment Software Association). What separates a coach who gets paid from a coach who chases invoices is not audience size but the order of operations.
Live sessions stay on the tools you already use. There is no built-in video call or scheduling calendar in the product; the game, Discord voice, or stream stays exactly where it already happens. Brillay's job is narrower: collect the payment and hold a private message where you and the client coordinate everything else, including the invite link or join time (how it works).
Why do game coaches lose money waiting to get paid?
Game coaches lose money when payment comes after the session because an informal arrangement — a DM, a Venmo request, a "send it after" promise — carries no enforcement once the coaching is finished. The client already has the value, the coach has no invoice trail, and the only remaining leverage is a follow-up message that is easy to ignore.
Getting paid on time is not a gaming-specific problem. The Federal Reserve Bank of Boston's 2024 Report on Payments found that 80% of surveyed small businesses reported challenges related to how they send and receive payments, with credit card processing fees and slow payment systems among the most frequently cited issues.
"We know that customer payments are the main source of revenue for small firms, so it's important for researchers to have reliable data about the effects of these issues on their bottom lines." — Federal Reserve Bank of Boston, on the 2024 Small Business Credit Survey
A one-off game coaching client is an even more informal version of the payment problem the Boston Fed survey describes: no invoice, no account history, and no automatic way to follow up. A solo coach has no collections process either, so an unpaid hour of coaching is usually written off rather than pursued.
How do you set up upfront payment for coaching on Brillay?
List an asynchronous (no live call) coaching deliverable as a Brillay custom request—for example, a $25 VOD review or a $50 written rank-up plan—with the price, scope, and delivery time written down before the client pays. Clients pay before you do the work; you deliver on your own time.
A coaching listing needs three things:
- What's included — one session, a session plus a follow-up write-up, or a multi-session package
- Delivery time — the deadline by which you'll deliver the session or reply, capped at up to 5 days on Brillay
- Coordination details — game, platform, and any info the client needs to send you before you can schedule (rank, region, Discord tag)
Once that's on the order, the payment is already in — there's nothing left to invoice or chase afterward.
Handing off an invite is usually all the "scheduling tech" a game coach needs, because the coaching already happens where the players already are. Discord's own company page reports more than 90 million daily active users, citing Discord internal data as of Q4 2025. Discord's company page also reports that more than 90% of Discord users play video games, citing 2025 Discord user survey data.
Can you require full payment or only a deposit?
Clients pay upfront, and you deliver on your own schedule.
To sell several coaching sessions at once, a coach lists the whole package as a single custom request at one price rather than collecting a per-session deposit.
Deposits are also constrained by the card network, not just by a platform's feature list. Card networks are built to charge a purchase once, not to split it into a deposit today and a balance later, which is one reason platforms rarely offer a true deposit on a card payment (Stripe).
What if a client no-shows or needs to reschedule?
If a client no-shows or asks to reschedule, the coach can use the private order page to agree on a new time inside the stated delivery time window, or decline the order when the session cannot be delivered. Brillay creators can decline a custom request order at any point.
A clean refund path is what makes upfront payment fair to the client as well: the coach is not keeping money for a session that never happened, and the client is not chasing a refund from someone they only know through a Discord handle. A refund is not instant on the client's side, either — Stripe's documentation states that a customer sees a refund as a credit approximately 5-10 business days after it is issued, depending on the bank. Stating that 5-10 business day window in the order page when the refund is issued prevents a second round of "where is my money" messages.
Refunding a client directly also keeps a coaching disagreement away from the card-dispute process, which carries its own cost. Stripe's published pricing lists a $15.00 dispute received fee for each dispute a business receives and a further $15.00 dispute countered fee for each dispute the business responds to (Stripe). Refunding a $60 coaching session directly therefore costs a coach less than losing the same session to a chargeback, which reverses the payment and adds Stripe's $15.00 dispute received fee, plus another $15.00 if the coach responds to the dispute.
Why not just collect coaching payments through Venmo or PayPal?
Venmo, Cash App, and PayPal move money well but do not run a coaching business: none of them gives a coach a priced listing, a delivery time deadline, an order record, or a private message for sending session details after payment clears. A coach ends up rebuilding all four by hand, in DMs, for every new client. Followers pay upfront as guests when they send the request, so the request arrives already paid for.
Peer-to-peer tools are also not free once payments are commercial. Venmo's help center states that the seller transaction fee on a Venmo business profile is a standard rate of 1.9% + $0.10 of the payment (Venmo). PayPal's published US business pricing lists 2.99% + $0.49 per transaction for standard credit and debit card payments (PayPal). Cash App's help center states that a Cash for Business account is charged a 2.6% + $0.15 processing fee on each payment received (Cash App). Stripe's published pricing lists typical US online-card processing at 2.9% + $0.30 per successful charge, a card cost that applies however the payment is taken, including on Brillay.
Protection also depends on how the payment is tagged: Venmo's Purchase Protection page states that coverage applies to eligible goods and services purchases, not to ordinary personal payments between Venmo accounts. A client who sends a coach a plain personal Venmo payment is therefore outside that program, and so is the coach.
Across the published fee pages of Venmo, PayPal, Cash App, and Stripe, US card processing on a coaching payment spans roughly 1.9% to 3.0% of the payment plus a small per-transaction charge. What differs far more than that one-point spread is what a coach gets for the fee: a priced listing clients can pay from directly, an order record, and a coordination thread, instead of a bare payment request with no terms attached.
How does Brillay's fee compare to dedicated coaching platforms?
Dedicated esports coaching marketplaces layer their own commission on top of card processing, so the real comparison for a coach is a flat percentage of earnings against a percentage plus a per-transaction flat fee.
Metafy's help center states that its free Core plan takes 12% of a coach's earnings plus $1.79 per transaction, capped so the total never exceeds 30% of earnings.
"Core is free to join. Metafy takes 12% of your earnings + $1.79 per transaction, capped so it never exceeds 30% of your earnings." — Metafy Help Center (source)
Metafy's fee documentation is split across several help pages, so a coach comparing platforms should read more than one. Metafy's August 2026 pricing update article states that the buyer-side rate is 3.7% + $1.79 capped at $20 or 50% of the total, whichever is lower, and that the 12% + $1.79 Core rate is capped so it never exceeds 30% of a coach's earnings (Metafy).
| Collection method | When you're paid | Platform fee | Card processing | Best for |
|---|---|---|---|---|
| Brillay custom request | Clients pay before you do the work; you deliver on your own time. | Small platform fee, only when a follower pays (see the fee line above) | ~2.9% + $0.30 (Stripe) | Coaches who already have an audience and want one priced link |
| Metafy Core | Before the session, at booking | 12% + $1.79/transaction, capped at 30% of earnings | Buyer-side 3.7% + $1.79, capped at $20 or 50% | Coaches who want marketplace discovery in supported titles |
| Venmo business profile | Whenever the client sends it — before, after, or never | None built for coaching | 1.9% + $0.10 per payment | Payment only, with no listing, deadline, or order page |
| Cash App for Business | Whenever the client sends it — before, after, or never | None built for coaching | 2.6% + $0.15 per payment | Payment only, with no listing, deadline, or order page |
| Informal "pay me after" | After the session, if at all | None | None | Nothing — it is the arrangement upfront payment replaces |
Choosing between Brillay, Metafy, a Venmo or Cash App business profile, and an informal "pay me after" arrangement is not really a hunt for the lowest fee. On Brillay, clients from the audience you already bring go straight to your own linked page rather than into a marketplace directory or ranking.
Do you need a business account or scheduling app to get paid upfront?
No. Brillay requires neither a business bank account nor a separate scheduling app to collect coaching payments upfront. Payouts go to whatever bank account a creator connects through Stripe during setup, and a stated delivery time deadline replaces the booking calendar rather than requiring one.
Tax reporting is a separate matter and depends on where a coach lives. For US creators, the IRS states that third-party settlement organizations are not required to file Form 1099-K unless gross payments to a payee exceed $20,000 and there are more than 200 transactions (IRS); reporting rules outside the United States vary by country, and coaching income is reportable whether or not any form is issued. The IRS also states that a self-employed person must file an income tax return if net earnings from self-employment were $400 or more (IRS), a filing threshold far below the $20,000 Form 1099-K reporting trigger. Whether a coach should open a dedicated business account for bookkeeping reasons is covered in do you need a business bank account to accept follower payments.
Once payment collection is solved, the next friction point is usually coaching requests scattered across Discord, Twitter DMs, and a Calendly link. The client pays when they ask; you reply when you can — related reading: taking game coaching clients from one link and selling a rank-up coaching package.
Frequently asked questions
Common questions about upfront coaching payments cover four things: whether Brillay hosts the session, whether deposits are possible, what happens when a session cannot be delivered, and what Brillay charges. Short answers to each follow, with Brillay's own product and pricing pages cited as the source.
Does Brillay let me schedule the actual coaching call?
No. Brillay has no live call, no scheduling; the coaching session still happens on Discord, in the game client, or wherever the coach already works. Brillay collects payment and provides a private message for coordination.
Can I ask for a deposit instead of full payment upfront?
No — a follower pays the full listed price upfront, not a deposit. To lower what a client commits before you play, price a shorter first session rather than trying to collect a partial payment.
What happens if I can't deliver the session in time?
A coach can use the private order page to reschedule within the stated delivery time, or decline the order when it cannot be completed. Brillay creators can decline a custom request order at any point.
Is a Paid Question a better fit than a custom request for coaching?
Not for a live session. A Paid Question lets a follower pay your set price to ask one private question, and you send back one written reply, privately. A VOD review or other coaching deliverable can be listed through Custom Work, and you can coordinate a live session with your separate scheduling tool.
What does Brillay charge on a coaching booking?
Brillay's own charge is the platform fee stated earlier in this article, taken only when a follower pays; Stripe's published pricing lists typical US online-card processing at 2.9% + $0.30 per successful charge on top of that.
Create your free Brillay page and start collecting payment for coaching before the session, not after.
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