Turn a Facebook group's pinned questions thread into paid Q&A by keeping the free thread for quick questions and adding a pinned link to a priced Paid Question page. Members who want a private, in-depth answer inside a stated turnaround pay there; short questions stay free in the public thread. Paid Questions let a follower pay upfront to ask one private question, and you send one written reply on your own time β no live call or scheduling.
What is a pinned questions thread, exactly?
A pinned questions thread is a single post β usually titled "Ask your questions here" or "Weekly Q&A" β that a Facebook group admin or moderator fixes to the top of the group in its Featured section, above newer posts. Meta documents pinning as a built-in group admin control, not a paid upgrade or an applied-for feature.
Meta's Help Center states the control directly:
"Admins or moderators can pin group posts, rules and features for display at the top of the group." β Meta Help Center β Pin items to the top of your Facebook group
Three top-of-group surfaces are easy to confuse, and Meta names them separately. Meta's Help Center describes pinning as "Pin to Featured" and states that "as you pin items, the newest item appears at the top of the list," so a group can hold more than one pinned item at a time. Announcements are a distinct surface: Meta's Help Center states that "group announcements are posts that appear at the top of your group in an announcements section" and that a group "can have up to 50 announcements at a time" (Meta Help Center β Pin items to the top of your Facebook group).
Facebook Groups is a large surface: Meta's Newsroom stated in October 2024 that "almost 1.8 billion people use Facebook Groups every month".
Once a Q&A post is pinned to Featured, it becomes the default landing spot for anyone with a question. Members reply in the comments, the admin answers publicly, and the thread grows into a running log of free consulting that is visible to every current and future member of the group.
Why turn a free pinned thread into a paid offer?
Turning a free pinned thread into a paid offer puts a price on work that already has proven demand inside the group. A public comment thread produces questions but carries no billing mechanism, so every reply costs the creator the same writing time whether the question is one line or ten paragraphs. A priced private option charges for depth without closing the free thread.
Facebook's own creator monetization is gated by follower and engagement bars that most group admins do not clear. The Meta Business Help Center requires a creator to "be an admin of a Facebook Page that has 10,000 followers or 250+ return viewers" plus, in the last 60 days, either 50,000 post engagements or 180,000 minutes viewed before Facebook Subscriptions can be turned on (Meta Business Help Center β Eligibility requirements for Facebook Subscriptions). An external paid-question link carries no such threshold: the whole cost is set out on Brillay pricing: No monthly fee, you only pay a small platform fee when you get paid. 8% platform fee when a follower pays for work, 5% platform fee on tips and goals. Card processing is separate. That paid-question path sits alongside Subscriptions rather than replacing them: a member pays once for one answer instead of joining a recurring membership.
Converting a pinned thread does not mean deleting the thread. Conversion means adding a second, priced path: a Paid Question link that a member uses when they want a direct, private answer inside a committed delivery time instead of waiting in a public comment queue. The free thread keeps working as a lightweight FAQ, and the paid link gives members who want depth or privacy somewhere to go; how many take it is a strategic bet, not a measured conversion rate, and no primary source publishes one for this pattern. The same free-to-paid split applies to other platforms' native Q&A tools, including turning Instagram Story Q&A stickers into paid questions. One bio link that carries every offer: followers pay you as guests by card, at prices you set, whatever format the request takes.
Free pinned thread vs Paid Questions: which handles which question?
A free pinned thread is public, unpriced, and answered at the admin's discretion, which suits short and repeated questions. With Paid Questions, a follower pays your fixed price upfront for one detailed or sensitive question, and you send one written reply privately within the time you set. Both lanes can run side by side in the same group.
| Dimension | Free pinned thread | Paid Question (Brillay) |
|---|---|---|
| Privacy | Public to every current and future group member | "Every question lives privately in your creator inbox" |
| Response commitment | None; answered when the admin has time | The creator sets "how fast you'll commit to replying" per offer |
| Payment | None | Followers pay upfront, and you deliver on your own schedule. Brillay β How it works |
| Scope | Short, general, frequently repeated questions | "Replies are text, written privately" |
| Cost to the creator | Unpaid writing time | The platform fee above, only on questions members actually pay for; no monthly fee |
| Best use case | Keeping the group visibly active and welcoming | Questions that need real time, specificity, or privacy |
How do you set up Paid Questions for your group?
Create a free Brillay page, enable Paid Questions, and configure two settings: a price and a reply delivery time. Brillay's feature documentation instructs creators to "enable paid questions, set a price... and set how fast you'll commit to replying", and followers pay before the question reaches you.
| Step | What you set | Where it lives |
|---|---|---|
| 1. Enable the offer | Turn on Paid Questions | Brillay dashboard |
| 2. Set a price | A flat fee per question | Brillay dashboard |
| 3. Set a reply time | The window you commit to answering in | Brillay dashboard |
| 4. Share the link | Your Brillay page URL | Group Featured post, About section, comments |
Followers pay upfront by card without creating an account or installing an app; you send one written reply later. The follower pays when they ask; you reply when you can. The delivery format is written, not live: Brillay documents that "replies are text, written privately", and that "Brillay is asynchronous β you answer questions by text... within the delivery time you set. There are no live video calls or appointments to schedule". If a request is outside your lane, Brillay states plainly: "You can decline it".
For a full walkthrough of every setup field, see how to set up paid Q&A as a creator. Brillay's documented flow is link-sharing β "put your Brillay link in your... bio, and point followers to it when they want to ask, request, or support" β so the payment and the reply both happen on the Brillay page rather than inside the group.
Where do you put your paid link inside a Facebook group?
Put the paid link in a Featured (pinned) group post first, because Meta's Help Center limits pinning to admins and moderators and displays pinned items "at the top of the group." Reinforce the link in three secondary places: the group's About section, replies to detailed questions in the free thread, and one published group rule.
Admin-controlled placement is the whole point of the Featured slot. Meta's Help Center restricts the control to group leadership β "admins or moderators can pin group posts, rules and features for display at the top of the group" β so a paid link in that slot cannot be pushed out by an ordinary member's newer post.
- Group description / About section β visible to anyone who checks the group before posting a question.
- A comment reply β when a member asks a detailed question in the free thread, reply with a short note and the link rather than writing the full answer for free.
- A group rule β Meta's Help Center states that a Facebook group admin "may have up to 10 rules" per group (Meta Help Center β Add, edit or delete rules for a Facebook group you admin), so one of those 10 rule slots can explain that in-depth questions go through the paid link while quick ones stay in the thread.
- An announcement β Meta's Help Center states that a Facebook group "can have up to 50 announcements at a time," a separate top-of-group section from Featured pinned items.
Will Facebook let you pin a link to an external paid page?
Whether a pinned paid link is allowed turns on three sourced rule sets rather than one yes/no policy: Meta's Community Standard on spam, Meta's Commerce Policies where a group is focused on buying or selling, and the individual group's admin-written rules. Read all three before pinning a link you do not own the group to place.
Meta's spam Community Standard targets deceptive and manipulative posting rather than outbound links as such: the Meta Transparency Center states, "We do not allow content that is designed to deceive, mislead, or overwhelm users in order to artificially increase viewership" (Meta Transparency Center β Community Standards: Spam). A single accurate, admin-placed link to your own priced Q&A page is a different posting pattern from the repetitive, deceptive volume that standard describes.
Meta's Commerce Policies have a defined scope. The Meta Business Help Center states that "our Commerce Policies provide rules on the types of products and services that you can list for sale in Shops, Marketplace, WhatsApp and our other commerce surfaces". Groups are pulled into that scope only in a specific case: Meta's Help Center states that "groups focused on buying, selling or promoting products are subject to our Commerce Policies and may have different features available for admins" (Meta Help Center β Sell something in a Facebook buy and sell group).
The tightest practical limit is usually the group's own rule set, which Meta caps at 10 rules per group. Individual admins write their own rules about links and self-promotion, and those rules vary group to group. If you do not own the group, read its rules or ask the admin before pinning a paid link; if you do own it, you write the rule yourself.
How do you price questions that were free in the comments?
Price from the work, not from the question. Brillay's feature documentation states that "many creators start around $5β$15 for a reply and charge more for a detailed response".
A one-line "what camera do you use" question and a detailed "review my three-paragraph plan" question do not take the same time, so a single flat price should reflect the depth you are willing to give at that price β not the deepest answer you have ever given away in the comments. Any price mentioned on this page is illustrative and is not a guarantee of demand or income; results depend on your audience, positioning, and the questions you attract. Start with one price for one scope, for example "one specific question, answered within 48 hours," and adjust after you see what members actually submit.
Processing cost weighs most heavily on cheap questions: Stripe's published US rate for standard domestic card payments is 2.9% + $0.30 per successful charge (Stripe pricing), so the fixed 30-cent component takes 6% of a $5 question and 1.2% of a $25 one. Brillay's pricing page states that "the follower pays only the displayed price."
What do you say when redirecting a free-thread question to the paid link?
Use a short redirect that keeps the free thread useful and names the paid option exactly once. A workable script acknowledges the question, says it needs more depth than a comment allows, links the paid page, and confirms that quick questions still get free answers in the thread. Friendly framing matters more than length in a redirect comment.
A usable redirect script reads: "Great question β that one needs more detail than I can cover in a comment. I answer questions like this privately here: [your Brillay link]. Free ones I can answer quickly stay right in this thread." Naming the free thread inside the same comment keeps members from feeling shut out, while making the paid option the obvious choice for anything that takes real time. Avoid answering the detailed version for free in the same comment that carries the redirect, because a free full answer undercuts the paid offer sitting beside it. The redirect can promise a window rather than an instant reply, because Brillay's how-it-works page states that a creator answers "on your own time, within the delivery time you set". Creators who also host a podcast use a similar redirect when they turn listener questions into a paid AMA segment instead of answering everything for free on air.
Should you keep any part of the pinned thread free?
Yes β keep part of the pinned thread free in most cases. Brillay's recommended split is a hybrid: quick, low-effort, and frequently repeated questions stay free in the public thread, and the paid link handles questions that need real time, specificity, or privacy. A fully paywalled thread removes the visible public activity that made the pin worth reading.
The hybrid split rests on trust rather than on a published engagement statistic. Members who can see an admin still answering short questions for free read the paid link as an upgrade rather than a bait-and-switch on what the group used to offer. Draw the line clearly when reading this page: Brillay's product pages are the primary source for Brillay's own mechanics β price, delivery time, text replies, the 8% fee for paid work and 5% fee on tips and goals β while the hybrid split is Brillay's strategic judgment, not a measured finding, because no primary source publishes which split converts better. Creators who prefer a stricter model can test a fully paid thread instead.
What else can a Facebook group monetize besides Q&A?
A Facebook group can monetize four things besides paid Q&A: personalized video messages for member milestones, bounded services a member requests by file, tips from members who want to support the creator without a specific ask, and funding toward a specific group project. Each one is a separate Brillay offer with its own creator-set price.
Personalized Videos let followers request custom videos for milestones or celebrations; Custom Work lets followers request a bounded deliverable like a document review or custom asset and attach files; Tips let supporters send a one-time thank-you with nothing owed back; and Goals let supporters contribute one time toward a specific group project. For the group's other native monetization tracks and their real eligibility bars, see Facebook monetization requirements and how to monetize a private Facebook group.
Meta's own creator payouts are gated by invitation rather than by a self-serve switch: the Meta Business Help Center describes Facebook Content Monetization as "an invite-only program that lets you earn money from the performance of your eligible public reels, photos, Stories, and text" (Meta Business Help Center β About Facebook Content Monetization for creators). A Brillay page, by contrast, states on its own homepage FAQ that "there is no follower minimum and nothing to apply for β the only requirement is that someone wants to interact with you".
Frequently asked questions
Common questions about running paid Q&A alongside a Facebook group cover group size, membership screening, free-thread spillover, the fee stack, and tax forms. Each answer below cites Meta's own Help Center, Brillay's own product pages, Stripe's published pricing, or the IRS rather than a third-party summary, and each answer is written to stand on its own.
Do I need a certain number of group members before this works?
No. Brillay's homepage FAQ states that "there is no follower minimum and nothing to apply for β the only requirement is that someone wants to interact with you". Facebook's own Subscriptions product sets a much higher bar: the Meta Business Help Center requires a Page with "10,000 followers or 250+ return viewers" plus 50,000 post engagements or 180,000 minutes viewed in the last 60 days.
Can I require people to answer questions before they can post in the group?
Yes. Meta's Help Center states that a group admin can ask people who request to join or participate "to answer up to 3 questions to help you decide whether or not to allow them". That 3-question membership screen controls who can post; it is separate from a paid-question offer, which controls who gets a private, prepaid answer.
What if someone posts a detailed question in the free thread instead of using the paid link?
Reply with a short redirect instead of writing the full answer for free. Admins can also control which posts appear at all: Meta's Help Center states that an admin "can approve posts for a Facebook group you admin by going to your group settings", so in a group with post approval turned on, post visibility stays within the admin's control.
What does a paid question cost the creator in fees?
Two separate charges apply to a paid question. Brillay takes its platform fee only on the questions members actually pay for, at the rate published on Brillay's pricing page, with no monthly fee in the quiet weeks; card processing is a second, separate charge. The same page gives the formula: "Creator earnings = follower payment β platform fee β processing fee." Card processing is handled by Stripe, whose published US rate for standard domestic card payments is 2.9% + $0.30 per successful charge. Meta's Help Center describes a different fee stack on its own subscription product:
"Apple and Google charge a 30% fee on in-app purchases made through their payment systems. Facebook takes no fees when paying out revenue to creators." β Meta Help Center β Where does my money go when I purchase a Subscription on Facebook?
Will I get a tax form for Paid Questions?
In the United States, the IRS states that a third-party settlement organization must file Form 1099-K only when the gross amount of reportable payments to a payee exceeds $20,000 and the number of transactions exceeds 200 (IRS β IRS issues FAQs on Form 1099-K threshold under the One, Big, Beautiful Bill). That $20,000-and-200-transaction reporting threshold applies to US payees only; creators outside the United States follow their own country's reporting rules, and income remains reportable whether or not a form is issued. Separately, the IRS states that a US taxpayer must file Schedule SE and pay self-employment tax once net earnings from self-employment reach $400 or more (IRS β Self-employment tax (Social Security and Medicare taxes)). This page is general information, not tax advice.
Do I have to give up my free pinned thread to do this?
No. A free pinned thread and a paid question offer are not mutually exclusive: keep the free thread for quick, low-effort questions and add the paid link as a second, higher-touch lane for questions that need real time, specificity, or privacy.
In summary, the conversion model is a two-lane one: the pinned Featured thread stays free and public for short questions, while a linked Brillay page charges a flat, creator-set price for a private written answer delivered inside a stated delivery time, and that lane costs nothing until a member pays for a question, with no monthly fee.
Create your free Brillay page and give the members who want more than a comment-thread reply a direct, paid way to reach you.
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