A freelance design inquiry page is one link in your bio that replaces "just DM me" with a short intake form asking every lead for project type, budget range, timeline, and deliverable. You build it in four steps: write the fields, turn on the form, keep small paid offers beside it, and route submissions to a separate inbox. Custom Work lets you offer clearly scoped commissions and services: you set the price, the scope and the delivery time, and followers submit a brief and pay before you start.
Brillay is the worked example throughout, because its inquiry form, platform fee, and delivery cap are documented on public pages a reader can check: Brand Collaboration Inquiries, Custom Work, and Paid Questions. The workflow itself is tool-agnostic — a Google Form, a Typeform, or a portfolio contact form collects the same four answers.
What is a freelance design inquiry page?
A freelance design inquiry page is a single link, usually in a bio, that collects budget, timeline, and deliverables from anyone asking about paid project work, then files each submission where the designer can find it. It qualifies leads before any unpaid scoping starts. It does not quote, schedule a call, or negotiate.
Brand Collaboration Inquiries is a “Work with Me” form on your Brillay page that collects a brand’s budget, timeline, and deliverables into a separate brand inbox. A Brand Collaboration Inquiry is submitted as a lead form before checkout (Brillay — How It Works).
Two different messages arrive through the same DM inbox: a quick opinion such as "does this logo look dated?", and a founder who wants a full brand identity. Nothing in the message itself separates them until the designer has already read and answered it. The inquiry page separates them at the entry point — quick asks go to a priced offer, real projects go to the form.
Why route "do you take freelance work?" DMs to a form?
Routing project inquiries to a form means writing the qualifying questions once instead of once per DM, and it produces a dated written record of what the client asked for. A structured form also measurably improves how many people finish it correctly on the first attempt, which a scattered DM thread cannot do at all.
Nielsen Norman Group found that forms following basic usability guidelines produced 78% first-try submissions with no errors, versus 42% for forms violating those guidelines (Nielsen Norman Group, "Website Forms Usability: Top 10 Recommendations," by Kathryn Whitenton, published May 1, 2016). The UK Government Digital Service's GOV.UK Design System instructs service teams to "make sure you know why you're asking every question and only ask users for information you really need" — the same discipline that keeps a designer's intake form to four fields instead of twelve.
The audience for this is large and structurally self-employed. The U.S. Bureau of Labor Statistics states verbatim that "graphic designers held about 253,100 jobs in 2025" and lists "Self-employed workers: 20%" in the Quick Facts table of its Occupational Outlook Handbook profile for Graphic Designers, page last modified August 27, 2026. BLS publishes 2025 as the employment base year of that profile, and 20% of 253,100 is roughly 50,600 self-employed graphic designers — an arithmetic derivation from the two published figures, not a separately published BLS count.
Takeaway: a structured intake form beats an open DM thread on the one metric that has been measured — Nielsen Norman Group recorded 78% error-free first-try submissions on forms that follow basic usability guidelines versus 42% on forms that violate them.
| Way to handle a "do you take freelance work?" DM | What the designer learns before replying | Main drawback |
|---|---|---|
| Reply in the DM thread | Nothing — budget and timeline surface after several messages | Unpaid scoping happens before qualification |
| Send a booking-calendar link | Nothing — a call is scheduled regardless of fit | A free call is spent on leads below the minimum |
| Send an inquiry-form link | Project type, budget range, timeline, deliverable | Some casual leads never fill the form in |
What should a freelance design inquiry form ask for?
A freelance design inquiry form should ask four things: project type, budget range, timeline, and a short description of the deliverable, plus at most one optional freeform box. Those four answers separate a real project from a vague one without becoming a creative brief. Brand history, competitor lists, and mood boards belong in paid discovery.
Nielsen Norman Group's form-usability guidance is explicit about the optional-field count: "Limit the form to only 1 or 2 optional fields, and clearly label them as optional". Every field must also carry a visible label: W3C Web Content Accessibility Guidelines (WCAG) 2.2 requires under Success Criterion 3.3.2 Labels or Instructions (Level A) that "labels or instructions are provided when content requires user input" (W3C, WCAG 2.2). W3C published WCAG 2.2 as a W3C Recommendation on 5 October 2023 and published an updated version of that Recommendation on 12 December 2024.
| Field | Why it's there | Example answer |
|---|---|---|
| Project type | Separates "logo," "brand identity," "web/product design," "one-off asset" | "Full brand identity: logo, color, type" |
| Budget range | Filters projects below the designer's minimum before any reply | "$1,500–$3,000" |
| Timeline | Flags rush jobs or unrealistic deadlines early | "Launch in 6 weeks" |
| Deliverable summary | Gives the designer something concrete to scope from | "Logo + 1-page style guide" |
Example form copy a designer can paste in
Field labels should be short and plain, because a client filling in a form is trying to finish it, not read it. Nielsen Norman Group's 2025 form-design research recommends "writing at the 6th to 8th-grade reading level for general audiences" and reports that single-column layouts outperform multicolumn designs for form-completion rates (Nielsen Norman Group, "Few Guesses, More Success: 4 Principles to Reduce Cognitive Load in Forms," by Huei-Hsin Wang, published July 18, 2025).
"Form labels and instructions should be immediately understandable. Using plain language benefits all users, regardless of their background or expertise. On the other hand, technical jargon, internal company terminology, or overly complex language creates barriers that slow users." — Nielsen Norman Group, "Few Guesses, More Success: 4 Principles to Reduce Cognitive Load in Forms" (July 18, 2025)
A workable set of copy:
- Headline: "Work with me — freelance design projects"
- Intro line: "Tell me the project, the budget range, and when you need it. I reply to everything that includes those three."
- Project type: "What are we making? (logo · full brand identity · web/product design · one-off asset · something else)"
- Budget range: "What's the budget range for this project? Pick the closest — I'd rather know now than after three emails."
- Timeline: "When do you need it live? (a date is better than 'ASAP')"
- Deliverable summary: "In two or three sentences: what do you need handed over at the end?"
- Optional field: "Anything else I should know? (existing brand assets, internal deadlines, who signs off)"
Suggested budget-range options (editorial examples)
Offering budget bands instead of a blank number field is editorial advice, not a measured finding: no published study compares range selectors with open number inputs on freelance design inquiry forms. The bands in the table below are Brillay editorial examples, not published market rates — no government agency or standards body publishes standard price bands for freelance design projects, so a designer should reset them against their own costs and minimum.
The rationale is recall versus recognition. Nielsen Norman Group's July 18, 2025 form-design research states that every form field "demands that the user interpret the question, find the right information, and provide it in an acceptable format", and a client who has never bought design work has no number to retrieve but can still recognize which band they sit in.
| Budget range option | Typical fit | Sensible response |
|---|---|---|
| Under $500 | One asset, fast delivery time | Redirect to a bounded paid service, not a project |
| $500–$1,500 | Logo only, or a single landing page | Fixed-scope quote, no discovery call |
| $1,500–$5,000 | Logo plus a basic identity system | Written proposal |
| $5,000–$15,000 | Identity, guidelines, and rollout assets | Proposal, then a scoped call |
| $15,000+ | Multi-surface rebrand or product design engagement | Priority reply the same day |
| "Not sure yet" | Unqualified but possibly real | Two clarifying questions before any scoping |
Should a small design request be a paid question or a full inquiry?
A one-line opinion should be a priced question; a multi-week engagement should be an inquiry form. The dividing line is whether the ask can be answered directly, or whether it needs a proposal, a quote, and an agreed scope first. Requests that arrive with files sit in between and belong in a bounded paid service.
| Request | Better fit | Why |
|---|---|---|
| "Does this logo look outdated?" | Paid Questions | One private question, one written reply |
| "Can you review these 3 mockups?" | custom request | Follower attaches files; designer delivers written or recorded feedback |
| "We need a full brand identity for our launch" | Brand Collaboration Inquiries | Real project scope, budget, and timeline need to be qualified first |
| "Loved your work, here's something for the coffee fund" | Tips | No deliverable expected |
With Custom Work, followers can attach files when they order, and you can deliver text plus files of any allowed type and/or a link. A design request that includes a file therefore belongs under Custom Work rather than Paid Questions.
How do you screen out low-budget or vague requests?
The budget-range field does most of the screening by itself: asking for a budget before any conversation lets a designer skip submissions below their minimum instead of discovering the mismatch three messages into a DM thread. Keeping the form to four required fields protects completion for serious leads while still filtering casual ones.
Form length has been measured directly, in checkout rather than in creative-brief intake. Baymard Institute's 2024 checkout benchmark reports that the average e-commerce checkout flow is 5.1 steps long and contains 11.3 form fields, and that 17% of users have abandoned an order because of checkout complexity. Baymard measures e-commerce purchases, not freelance inquiries, so read 11.3 fields as a ceiling worth staying well under rather than a finding about design leads.
The GOV.UK Design System pushes the same way for public-service forms: "Asking just one question per question page helps users understand what you're asking them to do, and focus on the specific question and its answer". A designer's intake form is short enough to live on one page, but the underlying rule — one decision at a time, nothing asked without a reason — is what keeps it at four fields.
Takeaway: a freelance design intake form should carry four required fields and no more than one or two optional ones, per Nielsen Norman Group's rule to "limit the form to only 1 or 2 optional fields", which puts it far below the 11.3-field average Baymard Institute measured for e-commerce checkouts in 2024.
A field labeled "anything else we should know?" should stay optional and freeform, so a client can add context without the form reading like a job application.
What happens after a client submits an inquiry?
The designer reads it and either accepts the one-time request or passes. Payment enters later, once designer and client agree on a scope and a price. The priced offers beside it work the same way: each is a one-time payment, not a subscription, so there's nothing to publish on a schedule and no membership for either side to maintain.
Brand Collaboration Inquiries arrive in a separate brand inbox from Paid Questions, Personalized Videos, and Custom Work. Because the inquiry is a lead form and not a checkout, submitting one triggers no charge to the client and no payout to the designer.
Once scope and price are agreed, a bounded paid deliverable — a logo package, a small identity refresh, a single asset — can run through Custom Work. A Brillay custom request delivery time is chosen from a fixed list and tops out at 5 days, with no longer delivery time available. Work that genuinely needs more than 5 days is a client engagement to invoice directly; the inquiry form qualifies that lead and the designer takes it from there.
What else can a freelance design page offer besides project inquiries?
A freelance design page can carry small paid offers alongside the inquiry form, so visitors not ready to commission a project still have somewhere to go. Brillay offers four that fit design work — Paid Questions, Custom Work, Tips, and Goals — each with its own entry point.
- Paid Questions for a single quick opinion — one private question, answered in writing on your own schedule, no call to book.
- Custom Work for bounded, file-based feedback such as a mockup review or a short teardown.
- Tips let a supporter send the designer a one-time amount to say thank you, with nothing to deliver in return.
- A Goal is one named funding target with a progress bar on your Brillay page; every contribution is yours whether or not the target is reached, there is no deadline unless you set one, and there is nothing to ship.
Keeping the small offers separate from the inquiry form means a large rebrand lead and a small tip never compete for the same attention or the same inbox (the amounts a designer sets are their own; no figure here is a market rate).
How do you set up an inquiry page in one session?
Setting up a freelance design inquiry page needs no portfolio rebuild, and in practice is a single working session — an editorial estimate from the steps below, not a measured figure. Decide the minimum budget worth a reply, write four fields plus one optional box, turn on the form, and paste the link everywhere "do you take freelance work?" messages already arrive. Leave the smaller paid offers visible beside it.
- Set the floor. Pick the lowest budget band that earns a real reply, and make it the bottom option in the drop-down.
- Write the four fields. Project type, budget range, timeline, deliverable summary — plus one optional freeform box, and nothing else.
- Turn on the form. Enable Brand Collaboration Inquiries on a Brillay page — it's a lead form, so turning it on adds no charge for either side (Brillay — Pricing).
- Add the smaller offers. Paid Questions, a bounded offer under Custom Work, and Tips give followers somewhere useful to land.
- Put the link where the DMs are. Bio, email signature, portfolio footer, and the pinned post that keeps attracting inquiries.
Building the same form without Brillay
The same four-field intake works on any form builder; only the inbox and the fee structure differ. Google Forms, Typeform, and a plain portfolio contact form each collect project type, budget range, timeline, and deliverable — the checklist below is the neutral version, with the limit that most often bites a freelancer noted for each.
- Google Forms (free with a Google account): add four questions, then turn on "Required" for each one — Google's Docs Editors Help documents the per-question Required toggle and the separate Response validation rules that constrain what an answer may contain (Google Docs Editors Help, "Create a Google Form", and Google Docs Editors Help, "Set rules for your form"). Responses land in a spreadsheet, so a designer has to build their own follow-up tracking.
- Typeform (one question per screen): the free plan is capped — Typeform's Help Center states you can "collect 10 responses per month across all your forms" on the free plan (Typeform Help Center, "Free plan"), so a bio link that attracts more than ten inquiries a month needs a paid plan.
- A portfolio contact form: keeps the lead on the designer's own domain, but budget, timeline, and deliverable have to be added as explicit fields rather than left to a single "message" box, or the form collects exactly what a DM collects.
- Brillay: Brand Collaboration Inquiries are included at no charge — it's a lead form, not a checkout.
Whichever tool holds the form, the qualifying questions and the budget floor are the part that does the work.
Sample bio CTA lines
- "Freelance design inquiries (budget + timeline form) → [link]"
- "Work with me: brief, budget, timeline in one form → [link]"
- "Taking brand identity projects this quarter — start here → [link]"
- "Quick question? [your price]. Full project? Use the inquiry form → [link]" (prices in these lines are placeholders, not recommended rates)
For which offer fits developer and designer freelance work generally, see the best offer for developers and designers; for pricing follower-facing design critiques rather than client projects, see sell design feedback online. The designer page walks through portfolio-review-style offers in more depth.
Frequently asked questions
Common questions about freelance design inquiry pages cover four things: whether the form schedules calls, how an unpaid inquiry differs from a paid question, how long a bounded paid deliverable can run, and what the page costs. Short answers follow, each citing the primary source that documents the term.
Is a freelance design inquiry page the same as a booking calendar?
No. With Brand Collaboration Inquiries, a brand submits its budget, timeline, and deliverables to a separate brand inbox for the designer to review. The form does not schedule a call.
What's the difference between a Paid Question and a Brand Collaboration Inquiry?
A Paid Question is one already-priced question answered in writing, while a Brillay Brand Collaboration Inquiry is a form for qualifying a larger project before any price is set.
How long can a custom request delivery time be on Brillay?
A Brillay custom request delivery time is chosen from a fixed list and tops out at 5 days; no longer delivery time is available. Work needing more than 5 days should be invoiced as a client project instead.
Do I need a certain number of followers to use an inquiry form?
No. Brillay has no follower minimum, so a freelance inquiry page works the same whether a designer's audience is small or large.
What does Brillay charge to run an inquiry page?
No monthly fee, you only pay a small platform fee when you get paid. 8% platform fee when a follower pays for work, 5% platform fee on tips and goals. Card processing is separate. Brand Collaboration Inquiries collects leads rather than payments, so submitting the form triggers no charge. Payment processing runs through Stripe, whose published standard rate for US domestic online card payments is 2.9% + 30¢ per successful transaction (Stripe — Pricing); rates differ by country and payment method, so treat that as the typical US online-card rate rather than a universal one.
How many fields should a freelance design inquiry form have?
Four required fields plus one optional box. Nielsen Norman Group advises limiting a form to "only 1 or 2 optional fields, and clearly label them as optional", and Baymard Institute's June 26, 2024 benchmark puts the average e-commerce checkout at 11.3 form fields across 5.1 steps — a length a one-page design intake has no reason to approach.
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