Turn webinar attendees into paid 1-on-1 bookings by replacing the phrase "book a call" with a priced async offer: attendees submit their question or file, pay upfront, and you reply by text, voice, or a recorded deliverable within a set turnaround — no shared calendar and no live call to schedule. Paid Questions let a follower pay upfront to ask one private question, and you send one written reply on your own time — no live call or scheduling. No monthly fee, you only pay a small platform fee when you get paid. 8% platform fee when a follower pays for work, 5% platform fee on tips and goals. Card processing is separate.
Why do so few webinar attendees book a follow-up call?
Few webinar attendees book a follow-up call because scheduling is friction: finding a shared slot, sending an invite, and holding the appointment costs both sides time before any value changes hands. A priced async offer removes the coordination step — the attendee pays and submits their request the moment they are motivated.
Calendly's State of Scheduling report — fielded by independent research firm Hello Messaging among 1,241 workers in the United States and United Kingdom between August 25 and September 13, 2023 — found that 89% of workers spend up to 4 hours per week just scheduling meetings (Calendly, State of Scheduling report). You answer between other work, so you can set a price for a short written answer rather than for a 30-minute slot.
"In our State of Scheduling report, 89% of workers said they spend up to 4 hours per week just scheduling meetings." — Calendly, State of Scheduling report (survey of 1,241 US and UK workers, fielded August–September 2023)
In that same Calendly survey of 1,241 US and UK workers, 25% — one in four respondents — reported spending 3 to 4 hours a week scheduling meetings. Calendly is a scheduling vendor, so treat its survey as vendor-published research rather than independent academic work. A host who runs a free live intake call for every "can we talk?" request pays that coordination tax repeatedly, for one paying customer at the end of it — if the call even happens.
What's the actual difference between a call and an async offer?
The difference is real-time presence. A call requires both people online at the same moment; an async offer lets the attendee submit a question or file whenever they are ready, and lets you reply within a delivery time you set. Brillay includes no scheduled live 1:1 calls — every paid interaction is submit-then-reply (how it works).
For a narrow written follow-up — "which of the three frameworks from the webinar fits my situation?" — Paid Questions work: a follower asks one private question, and you send back one written reply. It's the same shift as turning newsletter reply emails into paid consulting — a free-text follow-up becomes a priced one without adding a scheduling step. For anything that needs a document, a recording, or a longer deliverable, Custom Work fits better: followers can attach files, and you can deliver text plus files of any allowed type and/or a link within a delivery time of up to 5 days.
Which moment in the webinar should carry the paid offer?
Place the paid offer at the two moments attendees are already asking for more: live, when the Q&A runs out of time, and in the replay or follow-up email. Both should point to the same link, not a scheduling tool. Treat that as a placement recommendation, not a measured conversion rate.
Univid's Webinar Insights 2026 report puts the average live attendance rate at 49% of registrants, based on 2,000+ webinars and 325,000+ attendees and hosts tracked on the Univid platform from January 2023 to August 31, 2026 (Univid, 2026 Webinar Statistics Report). Univid's sample skews European — roughly 70% European, 20% US, 10% other regions — and covers mostly external B2B sales and marketing webinars, so read it as a platform benchmark rather than a universal rate.
In the same Univid dataset of 2,000+ tracked webinars, 41% of attendees watch the replay rather than only the live session. Roughly half of registrants therefore never see the live session at all, and a large share of the audience engages asynchronously by choice — which is exactly the behaviour a paid async offer matches. Say the link out loud at the end of the live session, drop it in the chat, and repeat it in the replay email rather than mentioning it once.
How do you price a post-webinar 1-on-1 offer?
Price a post-webinar follow-up on the scope of the individual deliverable, not on the webinar ticket price. A single narrow question is priced lower than a document review, which is priced lower than a recorded walkthrough. Set the number against the specificity of what you promise, then subtract platform and processing fees.
How much to charge for a webinar covers ticket pricing for the group session itself, which is a separate decision from what you charge per individual follow-up. The three tiers below are illustrative scope examples with the fee arithmetic shown — they are not benchmarks, market rates, or an income claim, and no Brillay earnings data is implied.
| Illustrative tier | Brillay offer | Sticker price | Brillay 8% fee (5% on tips and goals) | Typical US Stripe fee (2.9% + $0.30) | Creator keeps (approx.) |
|---|---|---|---|---|---|
| One paid question following up on the webinar topic | Paid Question | $25 | $2.00 | $1.03 | $21.97 |
| Written review of one document, slide deck, or plan | custom request | $75 | $6.00 | $2.48 | $66.52 |
| Recorded video walkthrough of the attendee's own material | custom request | $150 | $12.00 | $4.65 | $133.35 |
The example uses Stripe's typical US online-card price of 2.9% + $0.30 per successful charge (Stripe pricing). Your actual processing cost can differ depending on the card, country, and currency. Rounding is to the nearest cent, and the figures above exclude any tax you owe on the income.
Should the follow-up be a paid question or a full service?
Use Paid Questions when the attendee's ask is one private question you can answer in writing. Use Custom Work when they need to send you a file or want a defined deliverable back. The deciding signal is whether the request needs an attachment or a response longer than a few sentences.
| Attendee need | Better-fit Brillay offer | Format | Delivery time |
|---|---|---|---|
| One question the Q&A ran out of time for | Paid Questions | A follower asks one private question in writing; you reply in writing | Creator-set reply time, from 1–24 hours up to 5 days |
| Feedback on a document, slide, or plan they bring to the follow-up | custom request | Follower attaches a file; you deliver notes, a marked-up file, or a voice/video walkthrough | Creator-set, capped at up to 5 days |
| A personal congrats or encouragement after a big webinar moment | Personalized Videos | You record a short video message | Creator-set, capped at up to 5 days |
| Ongoing support for a project the webinar touched on | Goals | Cash toward a stated goal, shown with a funding progress bar | Not applicable |
For Paid Questions, you set a reply window from 1 to 24 hours or 1 to 5 days; for Personalized Videos and Custom Work, you set a delivery window of up to 5 days. The congrats-or-encouragement row works the same way a creator would turn fan mail into a paid personalized video — a message you'd otherwise answer for free becomes a short, priced recording instead.
The best way to sell a mock interview or career-advice session covers the same Paid Questions-versus-Custom Work decision in more depth for one specific deliverable type; the logic there — one written answer as Paid Questions, attached files or defined deliverables as Custom Work — applies to any webinar topic, not just interview prep.
What should the post-webinar offer page say?
A post-webinar offer page should state exactly what is included, what is excluded, and how long a reply takes, so the attendee knows what they are buying before they submit. Naming the deliverable and the webinar topic it follows from is a clearer promise than a generic phrase like "1-on-1 help."
Define three things: the input you need from the attendee (a specific question, a document, a recording), what is excluded (a full rebuild, an open-ended consulting relationship, anything outside the webinar's topic), and the delivery time you can reliably meet. "One written response to one question about applying the framework from Tuesday's webinar" sets a clearer expectation than "book time with me." Treat this specificity advice as a clarity recommendation rather than a measured conversion result from Brillay.
Do you need a big webinar audience for this to work?
No. Brillay has no follower or audience-size minimum for any offer, so a post-webinar paid offer does not require a large audience. Creating the offer costs nothing up front, so the question is whether any attendee has a specific, paid-worthy ask.
"71% of webinars have fewer than 100 live attendees." — Univid, 2026 Webinar Statistics Report (based on 2,000+ webinars and 325,000+ attendees tracked January 2023 – August 31, 2026)
Larger programs exist but are not the norm: ON24 reported that the average number of webinar attendees rose to 239 in 2025, an 11% year-over-year increase, in its 2026 Webinar Benchmarks Report (ON24, Key Takeaways from the 2026 Webinar Benchmarks Report). The two figures come from different platform populations — ON24's from webinars run on its own enterprise platform, Univid's from sessions hosted on Univid — which is why "typical" looks different in each report. Because the platform fee exists only on orders that actually get paid, an offer that sits unused between webinars costs you nothing — there is no attendee count to cross first, and once the offer exists it stays available for every future webinar. If a follow-up offer outgrows a single reply and turns into an ongoing project, the same Goals approach behind turning a sold-out commission waitlist into a goal can carry that demand forward instead of capping it at one paid answer.
How do you promote the offer without spamming attendees?
Promote the offer where attendees are already looking: the live chat, the closing slide, and the replay or thank-you email. Keep one clear call to action rather than layering several asks into the presentation — a single destination is easier to say out loud, easier to repeat in writing, and easier to attribute afterwards.
Univid recorded an average call-to-action conversion rate of 22% across the 2,000+ webinars it tracked between January 2023 and August 31, 2026. That figure covers any called-to-action click, not paid conversions specifically, so it describes attention available at the close rather than expected sales. A specific, priced offer gives that click somewhere concrete to land. Promotion means directing people from the platforms where they already follow you to your Brillay link.
Frequently asked questions
Common questions about running a post-webinar paid follow-up on Brillay cover four things: whether attendees can book a live time slot, what to do when a request exceeds the scope you sold, whether the offer works for webinars you already ran, and what the whole setup costs to operate.
Can attendees book an actual time slot on Brillay?
No. Paid Questions involve no live call, no scheduling. Paid Questions are one private question followed by one written reply, on your own time. If real-time conversation is essential to your follow-up, personalized videos vs. live video calls covers what changes when you need a live format instead.
What if an attendee's request is bigger than what they paid for?
Decline a request that falls outside your stated scope rather than absorbing the extra work unpaid. Stating the scope clearly on the offer page — one question, one document, one defined deliverable — reduces how often an oversized request arrives.
Does this work for a webinar I already ran, not just a future one?
Yes. The same offer link works in a replay email, a recap post, or a comment reply on a recorded webinar just as easily as during the live event itself.
What does Brillay charge to run this?
Brillay has no monthly fee; its small platform fee comes out only when an attendee actually pays for the follow-up, and it is a separate charge from card processing. Stripe's typical US domestic online-card rate of 2.9% + $0.30 per successful charge applies on top of that, with different rates for international cards and non-US settlement currencies.
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